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Responding to Pipe Breaks on a House-by-House Basis

The project team learned this week there was confusion among some residents on West Crest, west of Highland, surrounding a recent precautionary boil water notice that was distributed by the City of Tampa. Residents were concerned that some homes in the vicinity of the recent drinking water pipeline break received a notice, but others did not.

Why?  Because not all homes were affected. Some homes in this area are connected to the newly installed 6-inch watermain. Others were still connected to the old 2-inch watermain. The City’s response was specific to those homes that were affected.

When a pipe break occurs, on-site personnel, including City inspectors and Water Department personnel, respond. The City determines if a precautionary boil water notice is needed, and if so, notifies those affected.

Project managers and project hotline personnel may not receive this information in real time, as those who are responding prioritize protecting public health and safety and repairing broken lines.

If you receive a precautionary boil water notice or ever have a question about the safety of your drinking water, please call the City of Tampa Water Department phone number provided on the flier or visit the City of Tampa’s web page on precautionary boil water notices.  The Nelson team continues connecting homes to the new water line, so service can continue without interruption.

City of Tampa Offers Free Sandbags to Residents

The City of Tampa is offering free sandbags to residents June 3-5. Bags, sand and shovels will be available. There will also be volunteers available to help those who cannot fill their own sandbags. Visit the to learn more.

Friday, June 3: 3 p.m.-7 p.m.
Saturday, June 4: 7 a.m. – 7 p.m.
Sunday, June 5: 7 a.m.- 7 p.m.

Pickup Locations:

Himes Avenue Complex
4501 S. Himes Avenue, Tampa, FL 33611

Al Barnes Park
2902 N. 32nd Street, Tampa, FL 33605

MacFarlane Park
1700 N MacDill Avenue, Tampa, FL 33607
Site between Maxwell and Renfrew

City of Tampa offers free sandbags June 3-5.

Box Culvert Installation on Crest Avenue Continues

Crews continue to install box culvert on West Crest Avenue between North River Boulevard and Highland. Progress has been slower than anticipated, but we expect box culvert installation on this segment to be completed by June 17. Stormwater inlets are being installed and connected to the new box culvert as installation progresses. Restoration work has begun at the river and will follow box culvert installation as it heads eastward.

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ADA Accommodations

In accordance with the Americans with Disabilities Act (“ADA”) and Section 286.26, Florida Statutes, persons with disabilities needing a reasonable accommodation to participate in a public hearing or meeting should contact the City of Tampa’s ADA Coordinator at least 48 hours prior to the proceeding. The ADA Coordinator may be contacted via phone at 813-274-3964, email at, or by submitting an ADA – Accommodations Request Form.